Every reasonable effort has been made to ensure that all product photographs, descriptions and specifications on this website are accurate. However, inadvertent errors may occur, and changes in design or materials, due to our continual effort to improve products, may result in some change in specifications before subsequent publications are issued. NP Freedom reserves the right to modify or change specifications without notice.
You may return most new, unopened items within 30 days of delivery for a full refund minus the shipping fee that we incurred. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Due to the International Traffic in Arms Regulations we only ship to USA addresses.
All prices include the shipping fees. We ship same day if you order was placed before 4pm. We use USPS for shipping and delivery times vary between 1-5 business days.